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Andrew Christian

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Andrew Christian Enterprises, Inc. sells a variety of Andrew Christian and non-Andrew Christian branded products in our Retail Stores. Each Retail Store Associate becomes the face of the company to our clients and must represent it well. This position requires a full understanding on a men's apparel retail store shopping experience, including customers service, sales, merchandising, cleaning, stocking, and money management. This position plays a vital role in driving sales results in the Andrew Christian Retail Stores.

Typical Work Activities
  • Open & Close POS System / Cash Drawer / CC System Each Day
  • Deposit Drawer in Brinks System to personal daily cash audit
  • Sell, Sell, Sell - Talk with and interact with every customer that comes into the store. Up-sell, describe products, help the customer get the correct size, offer suggestions, etc.
  • Check customers out via the POS system
  • Clean (Windows, Bathroom, Floors, Dressing Room)
  • Organize Store Items (Size Order, Hanger Clean-Up, Dressing Room, Go-Backs, etc.)
  • Help Merchandise the store with the manager
  • Re-Stock, Sticker, Tag, Hanger New Products
  • Answer inbound phone calls with questions
  • Develop a list of regular custom leads to follow-up with via email and phone, when new items are released
Education and Experience
  • High School Diploma or Equivalent
  • 2+ years working at an men's apparel retail store
  • Working knowledge of cashiering and receipt processing in an apparel retail store
Core Functions And Competencies
  • Operate a computerized POS (point of sale) cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips
  • Reconcile daily sales and prepare deposits and end of day reports for management
  • Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise
  • Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom
  • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. Return or apply for credit as indicated by Retail Store Manager
  • Complete a daily restocking form, pull merchandise from stockroom, and stock and display in store per merchandising instructions
  • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed, dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation
  • Answer all incoming calls with a professional greeting and transfer calls to the proper department
  • Accurately execute any merchandise returns directed by Retail Store Manager. Pull stock, pack and ship for returns
  • Accurately maintain weekly/monthly interdepartmental merchandise transfers and charges log
  • Actively execute the daily operational and day-to-day goals and priorities assigned by lead Retail Store Manager
  • Accurately execute retail special orders (in-house, phone and web) including accurate sales information to customer (cost, tax, and shipping fees), order fulfillment, payment and shipping
  • Maintain stockroom merchandise organization and cleanliness
  • Assist with weekly cycle counts and annual physical inventory
  • Assist with special projects as needed. Provide other departmental assistance as needed. Attend occasional departmental meetings after-hours and participate in training opportunities
  • Ability to meet sales goals set by managers
  • Must be detail oriented and highly organized
  • Must possess excellent verbal communication skills
Working Conditions & Essential Physical Demands
  • Men's Underwear, Swimwear, Sportswear store.
  • Must be able to accurately operate a POS (point of sale) system and effectively deal with heavy public contact and provide excellent customer service
  • Subject to lifting up to 50 lbs, standing, stooping, bending and walking for long periods of time
  • Must be willing to work a flexible schedule that includes nights, weekends, holidays and special events. Must work special events and where needed within the company
  • Must possess and display a dedication to the Andrew Christian mission and vision
  • Must be able to communicate clearly and congenially with patrons about Andrew Christian Store merchandise and policies
  • Must utilize excellent customer service skills to enhance the Andrew Christian Retail Store experience and meet the needs of the store visitors
  • Must satisfactorily fulfill all departmental training requirements
  • Must pass a background check
  • Must present a neat, professional appearance
  • Must be willing and able to wear Andrew Christian Retail store products during work hours (products will be given to employees based on a schedule of release provided in the company policy book)
  • Must be able to type 40+ WPM on an English PC Keyboard
  • Must be able to use a computer mouse proficiently
  • Must be able to look at a computer monitor for periods of time
  • Must be able to speak English fluently as primary language
  • Must be willing and able to answer and operate the telephone, talk with callers, answer questions, etc.
InteractionsThis employee will interact will all levels of management as well as company employees, customers and vendorsShift
  • This position is classified as hourly/non-exempt and will be one of the following:
  • Full Time = 30+ Hours Per Week
  • Part Time = Less Than 30 Hours Per Week

To Apply...

Please contact the store manager to apply at 310-734-8590 or email ivo@andrewchristianboutique.com

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